Terms & Conditions - Privacy Policy

 

Terms and Conditions

Welcome to Headlight Restore! Before utilizing our services, please carefully review the following terms and conditions. By engaging with our services, you agree to comply with these terms.

Service Charges: Prices quoted for our services are exclusive of GST. A 10% GST will be added upon completion of the job.

Warranty Considerations: Headlight Restore reserves the right to assess warranties on a fair basis. Vehicles headlights exposed to corrosive elements, , or those with unusually high mileage and peppered with stones and/or debris etc. may be subject to different warranty considerations.

Headlight Returns and Repairs: Headlight returns and repairs are subject to a back-to-base warranty for repair or replacement. Mobile service-related issues (e.g., dust in the lens) should be addressed at our workshop, unless alternative arrangements have been made with our team.

Service Quality: While we strive to refurbish headlights to the highest quality, headlights with severe damage may not be restored to a like-new condition. Our commitment is to approach each restoration with the goal of achieving optimal results.

Service Duration: The duration of our headlight restoration service may vary depending on the complexity of the job. Our team will provide you with an estimated time frame during the consultation.

Post-Restoration Care: To ensure the longevity of the restoration, we recommend following our post-restoration care guidelines. This may include suggestions on cleaning products and precautions against certain environmental elements.

Customer Support: Our team is here to assist you. If you have any questions, concerns, or require further assistance, please reach out to our customer support team through the provided channels.

Educational Resources: Explore our educational resources, including FAQs and blog posts, to enhance your understanding of headlight degradation, restoration benefits, and common misconceptions.

By availing our services, you acknowledge and agree to these terms and conditions. If you have any queries, feel free to contact us. Thank you for choosing Headlight Restore!

Privacy policy

Our website address is: https://www.headlightrestore.com.au/

Headlight Restore values and respects the privacy of the people we deal with. Headlight Restore is committed to
protecting your privacy and complying with the Privacy Act 1988 (Cth) (Privacy Act) and other applicable
privacy laws and regulations.
This Privacy Policy (Policy) describes how we collect, hold, use and disclose your personal information, and
how we maintain the quality and security of your personal information.
What is personal information?
“Personal information” means any information or opinion, whether true or not, and whether recorded in a
material form or not, about an identified individual or an individual who is reasonably identifiable. In general
terms, this includes information or an opinion that personally identifies you either directly (e.g. your name) or
indirectly.

What personal information do we collect

What personal information do we collect?
The personal information we collect about you depends on the nature of your dealings with us or what you
choose to share with us.
The personal information we collect about you may include:
● name
● mailing or street address
● email address
● phone number

WE DO NOT SHARE YOUR DETAILS WITH ANY OTHER PARTIES